1) We will never distribute or make public your personal information.
2) Our website is designed to comply with the EU General Data Protection Regulation 2018 (GDPR). This site’s compliance with the above legislation means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.
3) This website may collect and uses personal information for the following reasons:
a) Site visitation tracking
b) Contact forms and email links
Should you choose to contact us using the contact form or an email link, none of the data that you supply will be passed to / be processed by any third party. The data will be collated into an email and sent to us.
c) Email newsletter
If you choose to join our email newsletter, the email address that you submit to us will be forwarded to Mailchimp who provide us with email marketing services. We consider Mailchimp to be a third party data processor. The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems. Your email address will remain within the Mailchimp database for as long as we continue to use Mailchimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you.
We share a few testimonials on our website that have been submitted on to Trip Advisor using their widget. Occasionally your testimonial may appear on our website if it has been submitted to Trip Advisor. We consider Trip Advisor to be a third party data processor.
We show a few videos created by production companies and travel companies. These companies would have the responsibility of gaining consent from the people in the videos. Colour My Travel will sometimes take photos and videos of our tours. These may be used for marketing purposes on our website, social media, newsletters and through third party advertisers. On such occasions we will ask again for your verbal consent at the start of the tour and will not take your photo or video you if your consent is not given.
f) Payment Processors
We take payments online using PayPal or through a payment gateway. We consider these to be third party processors. We do not store any of your bank or payment details. Everything is handled via these payment gateways.
g) Retention Policy
We keep details of bookings and gift voucher purchases made up to one year prior in order to know who is coming on the tours and to respond to requests to reschedule, refund and amend bookings if necessary.
h) Right to Erasure
If you would like to retrieve or remove personal information then email us at firstname.lastname@example.org. We will respond within 30 days in accordance with Article 17 of the GDPR’
4) How we store your personal information
If you submit a form on this website some personal information will be stored within this website’s database. This is currently the only occasion where personal data will be stored on this website.
5) Our third party data processors
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation. These include amongst others:
6) Data Breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
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